DELIVERY AND SHIPPING




• Do you ship internationally?


Yes, we do offer worldwide shipping!

• How long does shipping normally take?


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:

  • Handling time: Order verification, quality check, and packaging. Most orders need 1-3 days handcraft time. Please see the details as follows,
  • PRODUCT TYPE PRODUCTION TIME
    Custom Wall Tapestry 1-3 (working days)
    Custom Wall Canvas 1-2 (working days)
    Photo/name necklace 1-3 (working days)
    Custom pen 1-3 (working days)
    Custom Phone Case 0-1 (working days)
    Others Please consult custom service
  • Method Shipping time Price Free shipping

    Standard Shipping

    To US,UK,DE,FR

    		 8-15 Business Days $11.99 Over $19.99

    Standard Shipping

    To other countries

    		 8-15 Business Days $11.99 Over $19.99
    Expedited DHL shipping 5-7 Business Days $19.99
  • Please refer to the FAQ page if you need more details.


Delivery time is not guaranteed for Standard Shipping and thus we would suggest Expedited Shipping if there is a date that you would like to meet. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

• How can I get my track&trace code?


Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

• Will my package be delivered to my house or to the post office for me to pick it up?


Your www.uartify.com order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

• How do I track my order?


For US orders, you can track your order through: www.usps.com

For Canada orders, you can track your order through: www.canadapost.ca

For UK orders, you can track your order through: www.royalmail.com

For AUS orders, you can track your order through: www.auspost.com.au

For worldwide common tracking tool: www.17track.net

• Import Taxes & Duties


Some countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Email us anytime at service@uartify.com .